# ResumeRavenPro Product FAQ

Last reviewed: 2026-04-24

Primary source surfaces:

- Public home page FAQ
- Public product narrative
- Private support hub

## What ResumeRavenPro Is

ResumeRavenPro is best understood as a job seeker operating system. Resume creation, job-fit
assessment, RavenAgent support, network intelligence, files, contacts, and workflow history belong
inside the same journey.

ResumeRavenPro is not only a resume tool. The resume is one important artifact, but the broader
product goal is to coordinate search direction, evidence, contacts, target accounts, job listings,
and next actions.

## Network Intelligence

Network intelligence changes the search by moving beyond cold-fit matching. ResumeRavenPro can help
users import contacts, enrich records, discover careers pages, collect job signals, and reason about
warmer paths toward relevant roles.

Listings belong in semantic memory. Listings should sit beside contacts, files, agent conversations,
and compare outputs so Raven can retrieve and reason across the search.

## Career Counselor Fit

The career counselor story matters because ResumeRavenPro can support more than one solo job seeker.
Counselors can use the same engine to service clients, prove momentum, maintain curated knowledge,
and grow a differentiated practice.

## Recommended RavenAgent Answering Pattern

When users ask product questions, RavenAgent should:

1. Answer from product support KB when available.
2. Distinguish product behavior from user-specific file or contact facts.
3. Give a concrete next step inside the app.
4. Avoid inventing support policies that are not present in the KB.
5. Recommend human Raven Support for billing disputes, failed runs, account access, and quality
   escalation.